

Govt raises over Rs 254 crore from sale of scrap in just 3 weeks.Magical vivo V25: A smart festive choice.China's Q4 GDP hits early speed bump as Covid stifles economy.Reliance Retail to expand business in affordable toy segment.Premium, mid-end products lift festive sale spirit amid inflation woes.Elon Musk informs co-investors he plans to close Twitter deal by Friday: Source.A week on, CCI slaps Rs 936 crore fine on Google for abusing monopoly.You need India as a key part of global capability and talent infrastructure. In an era where we have shortage of skills in ML and AI, what’s the best place to develop digital skills, and in my opinion, India is the best place given the education and the talent base. We are pooling in the best global talent to apply to problems. How has Accenture India’s delivery engine transformed from the ADM (application development & maintenance) days to understanding digital solutioning? We have viewed India as a capability centre and not as cost advantage. Trust is a strategic advantage compared to competitive differentiation going forward. A lot of companies talk about trust as privacy and as an obligation. But we need to trust those companies before they deliver those services. Those are valuable services you and I will sign up for. Think about how Walmart is experimenting with Key, in-fridge delivery to deliver goods not on your doorsteps but into your home. Trust is important because the fundamental nature of delivering tech has changed. You have been speaking about trust as a strategic advantage. We have set up a core group called infrastructure cloud group to capitalise on the opportunity in infra networks, digital workplace, and IoT architecture and bring all this together. We are getting into a world where infrastructure will become strategic again. Then you have AI being powered not by commoditised cloud and data centre computing but GPU. We have 5G coming which will accelerate the ‘edge’ architecture in computing. Infrastructure is coming back for a few reasons. The old-world infra skills are back in vogue. The job markets will not create them fast enough. If you’re not getting your own people ready, you won’t be able to fire them and hire new people. 50% of those jobs will change significantly and how do you deal with people whose jobs are transforming because of AI? Every company needs to invest in learning platforms. The bigger challenge across businesses is 90% of jobs will change because of AI. That’s what is happening to other companies. And if you don’t train them yourself, you could be stuck. In our experience, you can’t hire people with these new skills as the roles are changing too fast. If your workforce isn’t ready and there’s zero investment, you’ve got a big problem. About 80% of 6,500 executives who participated were India-based executives and a large number of them said their workforce wasn’t ready for AI. The single best investment you can make in AI is investing in your people. A very large percentage of our people are trained in AI and digital. How often do you do a talent-refresh? We invest $1 billion a year in training people. AI, like any other invention, is a tool that enables us to do things more effectively.

As an industry, if you’re just focused on digital, you can get left behind. DARQ is the new SMAC (social, mobile, analytics, cloud). If everybody is doing the same omni-channel digital work, how do you differentiate yourself going forward? We have come up with distributed ledgers, artificial intelligence, extended reality, and quantum computing, or DARQ, as the new stack of tech for today’s world. About 94% of organisations say they are doing digital and $1.1 trillion is spent on digital transformation. The commentary suggests a fair degree of AI-readiness among IT firms, but along with that, the lines of differentiation are blurring. AI has emerged as the holy grail of digital transformation.

In an interview with TOI, Daugherty says if you look at AI as an impact on bottom line and cost, you would miss the opportunity - the big impact of AI would be on top line and growth. He says artificial intelligence (AI) is an integral part of the new tech stack. MUMBAI: Paul Daugherty, chief technology & innovation officer in Accenture, the world’s fastest growing major IT services company, says we are entering a post-digital world where a new stack of technologies is becoming relevant and where building trust is becoming crucial.
